Customer center


The product is in stock.
The product is ordered from the supplier and the delivery date is confirtmed.
The product is ordered from the supplier, but the delivery date is not confirmed.
The product has to be ordered from the supplier
This product is located on the remote storage.
The product is ordered from the supplier, but the delivery date is not confirmed.
The goods ordered from our supplier's stock.
Unverified - Please contact customer service for more information.

Contact

For inquiries or complaints regarding our products:
Send us an email at: service@response.no


In case of warranty request we need a minimum of the following documentation:

  • Copy of customer receipt
  • Description of fault
  • Error codes
  • Pictures of defective/damaged parts/products
  • Frame number (for bikes)
  • Serialnumber (where it is stated on product or component)